Website terms of use

Who runs this website?

Heat Pump Grants North West is operated by Alliant Energy Ltd, 269 Oldham Rd, Failsworth, Manchester M35 0DB. Contact: reply@ashpguide.co.uk. By using this site you accept these terms.

Is the information advice?

No. Our guides and checker give general information only. Your MCS-certified installer and Ofgem decide final eligibility for the Boiler Upgrade Scheme.

Are we part of the government?

No. We are an independent service and not part of Ofgem or the government.

Who carries out the work?

Installers are independent businesses. Any contract for work is between you and the installer you choose, and we are not responsible for their quotes, work or advice.

What about our liability?

We take care to keep information accurate but cannot guarantee it is complete or current. We don't exclude liability where it would be unlawful to do so.

Which law applies?

These terms are governed by the law of England and Wales.